Public Safety LED offers a 30-day return policy on new, unused products. If products are returned within a 7-day window, Public Safety LED waives the minimum 20% restocking fee. If the product is returned after 7 days, then the customer will be subject to a minimum 20% restocking fee pulled from the return credit. Customers may return unused products purchased within the last (30) days by sending them back to Public Safety LED at the address below.
Original packing slips must be included to process your return request. Package the item(s) to be returned in the original Public Safety LED packaging. Returns are at the customer's expense.
Once we receive your package, we will promptly issue an exchange in accordance with this policy. We recommended insuring your package and sending it via a trackable method of your choice. Custom ordered products, full size lightbars, etc. are not returnable.
To obtain and RMA number please contact us at email@example.com or 1-800-988-7721,
Public Safety LED
2460 Remount Rd.
North Charleston, SC 29406.